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Note: It is recommended that you change your password regularly.

Your Basix account is moving

The BASIX tool is moving to the NSW Planning Portal (portal) in mid-2023.Most BASIX users do not need to take any action as a portal account will be automatically created for you and your projects will be transferred to your portal account.

Multiple BASIX accounts using the same email address

Multiple BASIX accounts that share the same email address will be merged into one portal account. If this applies to you and you want to keep your accounts separate, you need to change the email address of each account in the existing BASIX tool by 7 April 2023. Follow these steps:

  1. Login to each BASIX account that has a common email address.
  2. Click on 'Update your detail' at the top right of the screen.
  3. On the 'Update your details' page, to the right of 'Email address', click on 'Edit'.
  4. Enter the new email address and click 'Done' at the bottom of the page.

For any queries about this change, please email