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Westpac Transport Layer Service (TLS)

On 9 October 2017, Westpac will be implementing changes to their payment gateway to ensure online payments are more secure.

To ensure you can continue to make online payment within the BASIX application, users will need a browser that supports the encryption standard known as "TLS 1.2".

If you experience trouble, you may be using an unsupported internet browser or your browser has disabled the supported encryption protocols.

To ensure your browser complies, it is recommended that you upgrade your browser to the latest version.

For more information on this issue, visit:
https://qsportal.atlassian.net/wiki/display/DOC/TLSv1.2+Browser+Compatibility

Transitional arrangements applying to BASIX changes

BASIX energy targets increased on 1 July 2017

The energy targets for houses and low-rise units increased typically by 10 per cent, and by 5 per cent for mid and high-rise units. The settings for thermal comfort heating and cooling also changed.

View the updated BASIX energy target zones map here.

View the updated thermal comfort heating and cooling caps here.

For more information on these changes, please see the BASIX Target Changes - Frequently Asked Questions.

Transitional arrangements

The new targets do not apply to projects already lodged with the consent authority for approval, to projects with a planning consent (DA or CDC) or those currently under construction. BASIX certificates generated up to 30 June 2017 also have a three-month validity period in which they may be lodged with the consent authority and not be subject to the new targets.

Additional arrangements apply for new home buyers who are already in the process of building a new home and have signed a building contract up to the value of $1.5 million before 31 December 2017. They will be able to lodge a development application or complying development application using the pre-July 2017 BASIX targets.

For more detailed information on these transitional arrangements, view the BASIX Transitional arrangements – information sheet.

Development on unregistered land parcels

Provision will also be made to allow the lot and plan details to be updated after the certificate is generated, allowing certificates for development on unregistered land parcels to be amended after they have been lodged with the consent authority.

Increase in BASIX energy targets

BASIX energy targets will increase beginning in July 2017. Improvements in technology and design allow these changes to be achieved at little or no additional cost and ensure NSW remains a leader in delivering energy efficient housing.

Typically, the energy targets for houses and low-rise units will increase by 10 per cent, and by 5 per cent for mid and high-rise units.

The settings for thermal comfort heating and cooling will also change, in line with the proposal in the 2013-14 BASIX Target Review.

These changes were announced in A Draft Plan to Save NSW Energy and Money, which was released by the Minister for the Environment in October 2016.

You can view the updated BASIX energy target zones map.

You can also view the updated thermal comfort heating and cooling caps.

The Government is considering what further changes should be made to BASIX and what other energy efficiency measures should be adopted. The Minister for the Environment is seeking feedback on A Draft Plan to Save NSW Energy and Money. In relation to BASIX, the Plan asks:

  • how to improve BASIX through future reviews of the targets;
  • higher target increases in selected high-growth land release areas and in specific local government areas with participating Council;
  • additional information on BASIX certificates to help consumers understand the benefits of homes with best better design standards that more energy efficient.


For more information, please see the BASIX Target Changes - Frequently Asked Questions.

 

Limit on default number of dwellings increased

largeprojectThe number of detached and attached dwellings that can be entered on one multi-dwelling certificate has been increased from a default limit of 100 to 200. The number of units that can be entered for a residential flat building (or buildings) has increased from 200 to 600.

Users are however advised to read the new BASIX help note Guide to Managing Large Project Files prior to entering a large number of dwellings in the one certificate. Some users have previously reported issues with calculating and saving large project files and where possible, dividing large projects between a number of certificates may provide a better outcome.

If dwellings in addition to the increased limits are required, users will still need to contact the BASIX help desk to overwrite the default limits.

BASIX online data reporting

The BASIX quarterly outcomes data has been updated to include dwelling numbers for the first quarter of 2016.

The data update includes the number of dwelling issued a BASIX Certificate for January to March 2016 in the categories of detached houses, attached houses and units in residential flat buildings. The number of bedrooms and number of storeys (for residential flats) is also included in the data update.

Data can be viewed in chart format or download as CSV files.

To view the data, go to www.datareporting.planning.nsw.gov.au and select ‘Outcomes (all project types) – Dwellings – Dwellings by quarter' from the options on the BASIX  'Create reports' selection menu.

Amendments to the BASIX thermal comfort protocol – February 2016

The BASIX thermal comfort protocol dated 01/12/2014 is amended to specify the expiry dates of the following versions of BERS Pro and FirstRate5 in BASIX:

  • BERS Pro version 4.2 release 110811
  • FirstRate5 version 5.1.x

Download a copy of the amended thermal comfort protocol.
BERS Pro version 4.2 release 110811 and FirstRate 5 version 5.1.x can continue to be used for BASIX simulation method until 01 May 2016. When using the above versions of software, assessors should continue to refer to the earlier BASIX thermal comfort protocol dated 01/05/2013.

Note that this will be the final extension of the expiry date of BES Pro version 4.2 release 110811. Conditional short-term approval of BERS Pro version 4.3.0.0 (3.13) for BASIX simulation method will also expire by 01 May 2016.

Visit the announcement from the NatHERS administrator for more information on the progress of BERS Pro version 4.3, and the expiry of accreditation of BERS Pro version 4.2 release 110811.

BASIX online data reporting

The BASIX online reporting function allows anyone to access information from the BASIX online assessment database. The information is collated from BASIX certificates for new homes that were built in NSW since 2005.

Providing access to BASIX online reporting will allow you to:

Read more: BASIX online data reporting

Xmas/New Year & January maintenance shutdown

Xmas/NY shutdown: The BASIX help desk will be closed from Monday 21 December and will reopen on Monday 4 January. BASIX customers can still contact the Service NSW customer services on 13 77 88 or This email address is being protected from spambots. You need JavaScript enabled to view it., and they will be able to address a range of simple queries regarding the use of BASIX. Specialist advice on the use of the BASIX tools will be answered on our return to normal business hours commencing Monday 4 January 2016.

Read more: Xmas/New Year & January maintenance shutdown

Changes to the BASIX helpline

We are making some changes to how we handle enquires to the BASIX helpline and email. The changes will help us better track your enquiry and assist in providing you with timely and appropriate responses. They will not affect how you contact us, either via our 1300 phone number or the BASIX email.

From Monday 30 November 2015, all enquiries to the BASIX 1300 helpline or BASIX email address will be initially handled by Service NSW.

Read more: Changes to the BASIX helpline

Amendments to the BASIX thermal comfort protocol – October 2015

The BASIX thermal comfort protocol dated 01/12/2014 is amended to specify the date of approval of BERS Pro version 4.3.0.0 (3.13), and the expiry dates of the following versions of BERS Pro and FirstRate5 in BASIX:

  • BERS Pro version 4.2 release 110811
  • FirstRate5 version 5.1.x

Download a copy of the amended thermal comfort protocol.

Read more: Amendments to the BASIX thermal comfort protocol – October 2015

National Energy Efficient Buildings Project

Building Energy Efficiency Regulations for Renovations - A Message for Certifiers and Energy Efficiency Assessors

The National Energy Efficient Buildings Project (NEEBP) is working to improve energy efficiency in new buildings, renovations and additions, on behalf of the Commonwealth, state and territory governments.

Read more: National Energy Efficient Buildings Project

NatHERS Benchmark Study 2013

Assessors who use Nationwide House Energy Rating Scheme (NatHERS) accredited software are being asked to take part in a NatHERS benchmark study. 

Read more: NatHERS Benchmark Study 2013

Inactive user accounts to be deleted

During the New Year we will be undertaking some BASIX housekeeping and deleting inactive user accounts. Inactive accounts are those that have never been verified, accounts unused for 12 months with no projects or certificate and replicated accounts where users have multiple accounts containing the same information with no projects and certificates.

Read more: Inactive user accounts to be deleted

Introducing our new look website

We have listened to our users by introducing a new, easier to navigate website that will help you find information contained within the website quickly and efficiently.

Read more: Introducing our new look website