Project details

This information will help you fill out the project details section of the BASIX assessment tool:

Project address
Project type
Site details 

 

Development involving subdivision

A BASIX certificate is not required where a development application is being made solely to subdivide land and does not involve approval to erect a dwelling.

Where a development application is made that seeks to both subdivide the land and to erect a dwelling, or group of dwellings, the application must be accompanied by one or more BASIX certificate(s) that cover the dwellings detailed in the application. For information on when more than one certificate may be required read the help note When is more than one BASIX certificate required?.

Site and project details

For single dwelling developments the site details page requires you to enter:

  • site area
  • roof area
  • number of storeys
  • conditioned floor area of the development
  • unconditioned floor area of your development
  • garage area
  • mezzanine area
  • whether a swimming pool and or outdoor spa will be installed. Do not include any indoor spas, including spa baths. 

For multi dwelling developments the site details page requires you to enter:

  • site area
  • total roof area (for all buildings)
  • non-residential floor area
  • number of residential car spaces
  • number of non-residential car spaces. 

For multi dwellings developments you are also asked to specify details of common areas (such as communal car park) in the common areas page. BASIX only requires you to enter details for communal car park areas(s) which are underground or covered:

Include:

  • undercover communal carports
  • underground communal carparks

Do not include:

  • private garage/carports
  • above ground, open air carparks

For clarification of terminology please consult the BASIX definitions.

Combination of dwelling types

How do I enter details for a combination of dwelling types?

The following examples will assist you in understanding how to enter details on the Project Type page:

Example 1

If your development consists of a row of 10 attached townhouses with a common garage below and one residential flat building of 50 units, enter:

  • 10 for multi-dwelling houses(s), and
  • 1 for residential flat building.

Example 2

If your development consists of a row of 5 attached townhouses and 5 detached villas on one lot enter:

  • 10 multi-dwelling houses.

Project type

When the project involves only one dwelling you need to select the dwelling type for your development and enter the number of bedrooms for your dwelling.
When the project includes multiple dwellings you need to enter the number of dwellings/buildings in your development for each dwelling type.  

Project types include:

If you have a combination of dwelling/building types, find out how to enter details for a combination of dwelling/building types in the BASIX tool.

Project address

Project name

  • Enter a project name.
    Note: This name will appear on your BASIX Certificate. You can enter a maximum of 50 characters in this field.

Plan Type

  • Select the plan type (either Deposited Plan or Strata Plan). This is the legal identification of your lot. It is sometimes shown in the form 1/23456, with the number preceding the '/' the lot number and the number after the '/' the Deposited Plan (DP).
  • Enter the lot reference. This can be up to 6 characters and may include both numbers and letters.
  • Enter the plan number. Plan numbers can be up to 7 characters long and must be numeric.
  • Enter in the section number, if applicable.


Please note: A Deposited Plan defines the boundaries of the parcel of land. A Strata Plan is used when the parcel of land is further divided to allow multiple occupancy and separate ownership of individual units (home units and townhouse developments for example).

Address

Enter the following address details. Please check details are correct, as address cannot be changed once a certificate is generated.

  • Enter the four digit postcode.
  • Select the correct LGA from the drop down menu (see note).
  • Enter the suburb name.
  • Enter the street number in full. For units, the street number must be preceded by the unit number. If there is no street number (in regional areas), enter the lot number or ‘n/a’. If no street numbers have been allocated due to the land parcel being subject to subdivision enter a provisional number appended by “(pending)”.
  • Enter the street name.
  • Select the street type from the menu. If the street type is not included in the menu, select "other" and enter the street type in the field provided.

Note: Changes to local government boundaries

BASIX certificates generated after 1 July 2017 will show local government areas in accordance with the amalgamated boundaries that came into effect during 2016.
Certificates generated before 1 July 2017 and lodged with a consent authority will show the ‘old’ local government areas in force prior to amalgamation.

For projects or certificates created prior to 1 July 2017 but not lodged with a consent authority, the user will need to reselect the local government area appropriate to the new boundaries in force for 2016.

 

Back to top

 

Residential flat building

A Residential flat building is a building containing 3 or more dwellings on one lot of land.

Examples include apartments and units that have other dwellings above or below, often with shared access and common areas. It does not including attached dwellings or multi dwelling housing.

How do I determine the number of residential flat buildings?

You only need to enter the number of residential flat buildings in the development and not the number of units. On subsequent tabs the building can then be named and the number of dwellings in each building nominated. This breaks the development into separate sections for the purposes of certification and assists the certifier to ensure the relevant commitments are met for that building.

You must follow these guidelines to ensure the building is evaluated correctly by BASIX.

  • Where a unit building is attached to a row of townhouses, enter one unit building and the number of multi-dwelling houses.
  • Where there are more than one unit building on the site enter each as separate buildings, even if the buildings share the same underground facilities such as carpark.
  • Where two unit buildings are attached but are not internally connected, enter each as separate buildings.
  • Where two buildings are internally connected by a walkway but are otherwise effectively separate buildings, enter each as a separate building.
  • Enter a podium with a tower above as one unit building.
  • If two unit buildings have separate entrances but join above at some point and are internally connected at that point, enter each separately and make a judgement on a logical separation point. This is not critical however it will just assist the certifier with inspecting the building. Unit buildings should be clearly labelled on plans, with separation points indicated.

image of block of flats 

Unit

Unit means a dwelling which has one or more dwellings or buildings (excluding a garage or carpark) above or below it, such as a flat, unit or apartment. The following information will help you fill in the Unit building details section of the BASIX assesssment.

Add unit building

Once the Project Type page has been filled, unit buildings can be added or removed only on the "Project details > Unit building details" page.

STEPS:

  1. Click on the button.
  2. In the popup window, enter the number of buildings you want to add.
  3. Click on the button.

The new building(s) will appear in the table on the Unit building details page. The BASIX tool only allows a total of 20 unit buildings. 

What is a building name?

The building name allows you to identify your buildings when using BASIX and aids in certifier identification of the building for inspecting commitments.

How do I change the building name?

The BASIX tool sets the building names by default. You can overwrite this with your own building names. How do I count the number of storeys in a unit building?

Storeys

Storey means a space within a building that is situated between one floor level and the floor level next above, or if there is no floor above, the ceiling or roof above, but does not include:

  1. a space that contains only a lift shaft, stairway or meter room,
  2. a mezzanine, or
  3. an attic.

To determine the number of storeys in a unit building, count only those levels which: meet the definition of a storey, and are wholly or partly above ground, and, have spaces for uses other than as plant rooms and/or airconditioning equipment.

"Above ground" means that part of the level is above ground at some point around the perimeter of that level. It is the ground level of the proposed building and not for existing natural ground level.

The following examples CAN'T BE counted in the number of storeys:

  • underground basement carpark levels
  • levels on top of the building which only have plant rooms and/or airconditioning equipment such as cooling towers
  • top floor levels with only stair access to a terrace

The following examples CAN BE counted in the number of storeys:

  • carpark levels partly above ground for natural ventilation
  • top floor levels with penthouse apartments and plant rooms
  • ground floor or other levels with commercial, retail spaces
  • levels containing dwellings

Building with multiple unitsBuilding with multiple units 

Multi-dwelling - house

A number of dwellings (whether attached or detached) on one lot of land, each with access at ground level.

Examples include dual occupancy, villa units, attached houses (townhouses) and secondary dwellings associated with a new primary dwelling. Development can be strata titled and can include common areas and common infrastructure.

Where a unit building is attached to a row of townhouses, enter the number of unit buildings and other dwelling houses separately.

Attached dwelling

Attached dwelling house means a dwelling which is attached to, or less than 0.5m from, any other dwelling or building (excluding a garage or carpark), but which does not have another dwelling or building (excluding a garage or carpark) above or below it, such as a semi-detached house, terrace house, row house or townhouse.

Single dwelling - house

A single dwelling house is one individual (separate or attached) dwelling house on a separate lot.

Examples include separate detached houses, one of a pair of semi-detached houses or a single attached house (townhouse) where each dwelling is separately titled, though they may share common infrastructure.

Secondary dwelling (Granny flat or bedsitter)

A secondary dwelling is a self-contained dwelling that:

  • is established in conjunction with another dwelling (the principal dwelling), and
  • is on the same lot of land as the principal dwelling, and
  • is located within, or is attached to, or is separate from, the principal dwelling.

To generate a BASIX certificate for a secondary dwelling it is necessary to consider whether the secondary dwelling is new works in its own right or if it is an alteration and addition to the existing dwelling. This is usually best determined in consultation with the consent authority (typically the relevant local council) however, the following help note provides general guidance.

Classifying the granny flat or bedsitter on Project type page

A secondary dwelling creates an additional dwelling entitlement on one land parcel. If there is an intention for the land is to be further subdivided or subject to strata title, the project is not a secondary dwelling. A secondary dwelling is in addition to a (larger) principal dwelling, often already built on the site. For the purpose of generating a BASIX certificate, the secondary dwelling can be classified as either:

CLASSIFICATIONBASIX TOOL
  1. Conversion of habitable space within the footprint of an existing principal dwelling
Alterations and Additions
    1. Conversion of existing non-habitable space, such as a garage, under-croft, shed or outhouse (classified as a class 10 building under the Building Code of Australia) ancillary to an existing principal dwelling;
    2. Conversion of an existing building not approved for residential use (currently not a class 1 or class 2 building under the Building Code of Australia) into a secondary dwelling attached to an existing principal residence;
    3. Construction of a new secondary dwelling, either attached or separate from an existing principal dwelling.

NOTE: For projects with an existing principal dwelling, the apportionment rules apply for determining the relevant site area and landscape area applicable to the secondary dwelling.

New single dwelling
  1.  Construction of a new principal dwelling and a new secondary dwelling as one project (secondary dwelling either attached or separate from the principal dwelling).
New multi-dwelling

The principal dwelling may be existing or a new building that is part of the same development application. Where both the principal and secondary dwellings are new, a BASIX certificate is required that covers both dwellings (all of the new work) and the project should be entered into BASIX in the same way as a dual occupancy (Multi dwelling houses- more than one dwelling on a single lot).

Illustrative examples are provided below.

Image showing conversion of existing habitable space within the footprint of an existing residence to Secondary DwellingConversion of existing habitable space within the footprint of an existing residence to Secondary Dwelling

Image showing conversion of existing non-habitable space to Secondary Dwelling. Use New Single-dwelling tool and apportionment rules for site areaConversion of existing non-habitable space to Secondary Dwelling. Use New Single-dwelling tool and apportionment rules for site area

Image showing secondary dwelling created as a new construction. Use New Single-dwelling tool and apportionment rules for site areaSecondary dwelling created as a new construction. Use New Single-dwelling tool and apportionment rules for site area

Image showing new principal residence and new secondary dwelling for development at the same time. Use New Multi-dwelling tool New principal residence and new Secondary dwelling for development at the same time. Use New Multi-dwelling tool

Dual occupancy

If you are building one new dwelling on a site with an existing dwelling (creating a dual occupancy arrangement):

  • In the "Start new project" popup, select "1 dwelling"
  • If the dwelling has shared facilities (such as a shared garden, rainwater tank, swimming pool, etc), refer to the apportionment guidelines below to determine the apportionment of these shared facilities.

If you are building two new dwellings:

  • In the "Start new project" popup, select "more than 1 dwelling"
  • Enter the details of all your shared facilities as common areas and central systems

Apportionment guidelines

This guideline will help you to complete a BASIX assessment using the BASIX tool if the dwelling for which you are completing a BASIX assessment is part of a dual occupancy arrangement. The guideline applies to attached or detached dual occupancy dwellings that share the same site. 

Determining the inputs for your dual occupancy BASIX assessments

If the dwellings share any of the following:

  • landscaping
  • rainwater tank
  • stormwater tank
  • swimming pool or spa
  • alternative energy supply

it is necessary to apportion these shared features before you enter inputs, that is details, for each dwelling into BASIX. This is done by selecting the appropriate INPUT FACTOR from Table 1 below and multiplying this by the area, volume or power supply of the item to determine the value to be entered for that item in BASIX. An example is given on the next page. The figures at the end of this guideline illustrate scenarios related to shared and separate roof and landscaped areas.

Input factors for selected bedroom numbersInput factors for selected bedroom numbers 

 

 

 

 

 

 

 

 

 

 

 

Example

You are proposing a dual occupancy consisting of a 3-bedroom dwelling (Dwelling 1) and a 4- bedroom dwelling (Dwelling 2) with a shared 7000-litre rainwater tank.

  • The INPUT FACTOR for Dwelling 1 = 0.44
  • The INPUT FACTOR for Dwelling 2 = 0.56
  • The rainwater tank volume for Dwelling 1 = 0.44 x 7000 = 3080 litres
  • The rainwater tank volume for Dwelling 2 = 0.56 x 7000 = 3920 litres
     
Page of BASIX toolTopic on pageWhat applicant needs to enter
Project details Site area Enter the site area of the whole site
Project details Roof area 1. If the dwellings do not share any roof area, enter the roof area of each separate dwelling. (See Figure 1.)
2. If the dwellings share a roof area, add the shared or common roof area (eg. garage roof areas) to the roof area of each separate dwelling. (See Figure 2.)
3. Enter each calculated roof area into the BASIX tool for each separate dwelling.
Landscaping Landscaping 1. If the dwellings do not share any landscape area, enter the total area of vegetation and area of indigenous species of each separate dwelling. (See Figure 3.)
2. If the dwellings share a landscape area, multiply the shared landscaped areas by the appropriate INPUT FACTOR from Table 1. (See Figure 4.)
3. Enter each calculated total area of vegetation and area of indigenous species area into the BASIX tool for each separate dwelling.
Stormwater Rainwater tank 1. If the dwellings do not share a rainwater tank, enter the individual roof areas that collect water for each rainwater tank and the rainwater tank size of each tank for each separate dwelling.
2. If the dwellings share a rainwater tank:
a) Multiply the roof that collects rainwater for the rainwater tank by the appropriate INPUT FACTOR from table 1.
b) Multiply the rainwater tank size by the appropriate INPUT FACTOR from table 1.
c) Enter each calculated roof area and rainwater tank size into the BASIX tool for each separate dwelling.
Stormwater Stormwater
tank 
1. If the dwellings do not share a stormwater tank, enter the individual run-off areas (roof area, impervious area, landscape area) that collect water for the stormwater tank and the stormwater tank size of each tank for each separate dwelling.
2. If the dwellings share a storm water tank:
a) Multiply the runoff-areas (roof area, impervious area, landscape area) that collect storm water for the storm water tank by the appropriate INPUT FACTOR from Table 1. 
b) Multiply the stormwater tank size by the appropriate INPUT FACTOR from Table 1.
c) Enter each calculated runoff area and stormwater tank size into the BASIX tool for each separate dwelling.
Stormwater Swimming pool & spa 1. If the dwellings share a swimming pool or spa, multiply the
volume of the swimming pool or he spa by the appropriate
INPUT FACTOR from Table 1.
2. Enter the calculated volume of the swimming pool or spa
into the BASIX tool for each separate dwelling.
Thermal comfort  

Each dwelling can be separately described in Thermal
Comfort without using any INPUT FACTOR

Energy Hotwater system

If sharing a hot water system, both dwellings must enter the
type of hot water system separately.

Energy Swimming pool & spa

If sharing a swimming pool and/or spa, both dwellings must
answer the energy related questions about timer and pool
heating separately.

Energy Alternative energy supply

1. If the dwellings share a photovoltaic (PV) system, multiply
the kW of the PV system by the appropriate INPUT
FACTOR from Table 1.
2. Enter the calculated kW of the PV system into the BASIX
tool for each separate dwelling.

 

Figure 2 - dwellings share roof. Area for Unit A is the area of roof 1+2; Area for Unit B is the area of Roof 2Figure 2 - dwellings share roof Figure 1 - dwellings do not share roof. Enter roof area of each separate dwelling.Figure 1 - dwellings do not share roof 
Figure 3 - dwellings do not share landscape. Enter landscape area of each separate dwellingFigure 3 - dwellings do not share landscape Figure 4 - dwellings share landscape. Common landscape is multiplied by the factor and added to the landscape.Figure 4 - dwellings share landscape

Terms and conditions of use

This document sets out the terms and conditions of use for the BASIX® website and the terms of use for Registered Users to the BASIX® Assessment Tool and the BASIX® Service. It also provides a link to the terms and conditions of use of the NSW planning portal.

If you have any questions about these terms and conditions, please contact customer support by email on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1300 650 908.

Index

  1. General conditions and definitions
  2. Trade mark
  3. Terms of use for registered users

Top of page

1.0 General conditions and definitions

 

NSW planning portal

The Terms and conditions of use of the NSW planning portal are applicable to the use of BASIX®. This document sets additional terms and conditions specific to BASIX®.

View the Terms and conditions of use of the NSW planning portal.

Agreement

In accessing and using the BASIX® website, you agree that you have read and understood these terms and conditions of use, including the terms and conditions of use of the NSW planning portal as they relate to BASIX®. If you register for access to the BASIX® Assessment Tool or use the BASIX® Service, you must agree to the terms and conditions of use by clicking on the ‘I agree’ button. The Department may change these Terms and Conditions of use at any time and may do so without giving you prior notice.

Disclaimer

BASIX® certificates are issued based on the information provided by the user. As the user you warrant that the information is correct, and the Department is not responsible for any errors or omissions in the certificate to the extent that they are derived from incorrect or incomplete data provided by the user.

Service availability

Notices regarding planned system outages will be made available on the BASIX® website's home page.

The Department is not liable to you for any failure or delay to produce a BASIX® certificate arising from any planned or unplanned outages or any other availability issues.

Definitions

The Department 

The Department of Planning & Environment

The BASIX® Service

The Service includes a BASIX® certificate issued by the Planning Secretary in whatever form in accordance with the requirements of the Environmental Planning and Assessment Regulation 2000 and the NSW State Environmental Planning Policy 2004 whether by means of a computerised system over the internet or otherwise.

BASIX® Assessment Tool

A computerised system for calculating BASIX® scores and generating BASIX® certificates.

BASIX® Registered User

A unique registered login identity that enables online access to the BASIX® Assessment Tool.

Project file

An electronic file or downloadable document created during the use of the BASIX® Assessment Tool or BASIX® Service or related activities.

Top of page

2.0 Trade mark

 

BASIX® is a registered trade mark of the Crown in Right of the State of New South Wales acting through the Department of Environment & Planning (Registered Australian Trade Mark no. 992135).

You must not use the BASIX® trade mark or the name BASIX® except:

  • as part of a fair reference to BASIX® with proper recognition of the trade mark's status;
  • if providing business services associated with completing BASIX® assessments, you may advertise or otherwise publish the services subject to a disclaimer that the services are not in anyway endorsed or otherwise associated with the NSW Department of Planning & Environment; or
  • otherwise only with the prior, specific, written permission of the Department.

Nothing in these terms is to imply the right to use the BASIX® trade mark or name in a business name, domain name or email address.

Top of page

3.0 Terms of use for BASIX® registered users

 

Only registered users can access and use the BASIX® Assessment Tool and the BASIX® Service. Registered users agree to the terms of use and are provided access to the BASIX® Assessment Tool and Service on this basis only. Before you can use the BASIX® Assessment Tool and the BASIX® Service, you must read, understand and agree to these terms of use.

Permission is hereby granted to registered users to use BASIX® application forms found on the BASIX® website, provided that: the forms are unaltered (other than by completing information sought in the form); and when providing forms to third parties, it is the user's responsibility to ensure that forms are up to date.

User eligibility

You may register to use the BASIX® Service or access the BASIX® Assessment Tool to generate BASIX® certificates, only if you are over 18 years old, a corporation, Limited Liability Company, partnership or other legal or business entity registered to trade in an Australian jurisdiction.

Types of registered users

The following types of user access rights are offered under the following conditions.

  • A user registered to provide BASIX® services as a business will need to provide full sole trader, registered business name or company name details and an ABN/ACN.
  • A user registered to obtain a BASIX® certificate for personal use, or a sole trader without an ABN, may have a restriction placed on the number of BASIX® certificates they can generate.
  • A user registered as an educational user will not be able to generate a BASIX® Certificate for lodgement with a consent authority. Details and projects created by an educational user may be deleted after 6 months of inactivity.

Username and password

Your username and password are the log-in identity used to access your project files. It is your responsibility to keep them secure. You agree to not share the log-in identity with anyone other than as expressly authorised by these Terms of use. You are responsible for maintaining the confidentiality of the log-in identity and are responsible for all uses of the log-in identity, including payments, whether or not authorised by you. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorised disclosure of the log-in identity, you agree to log-in and change it immediately and to also advise the Department by contacting customer support.

To respond to helpline enquiries, the BASIX® customer service personnel may request that you disclose your username and other information relating to your project. Such disclosure is not a breach of these terms.

Privacy collection statement

The Department is subject to the privacy laws of NSW and is required to provide you with certain information when collecting personal information. The personal information is collected so the Department can provide you with services related to BASIX.

When creating or updating a Registered User log-on, you are required to provide the Department with certain personal information such as your name, address, phone number, email address. The Environmental Planning and Assessment Regulation 2000 (the ‘Regulation’) requires development applications, applications for complying development certificates and applications for construction certificates for certain types of residential development to be accompanied by a BASIX® certificate. As the Regulation requires a BASIX® certificate to contain certain information, the supply of this information is required by law. If you do not provide this information the Department will not be able to provide you with services related to BASIX.

You may also be required to enter payment information. You agree that you will supply accurate and complete information when requested, and that you will update that information promptly after it changes.

By providing personal information, you consent, or will procure the consent of the person to whom the information relates, to the use of the information for the purposes for which this website was established, or other related purposes. Any information, if used, will be used anonymously.

Information entered to generate a BASIX® certificate may be accessed by the Department while responding to helpline queries, for quality control, auditing and compliance checks. The Department may use contact and project details to identify the author of a generated certificate and these details may be passed onto a consent authority, principal certifier, auditor or other relevant party that may rely on the certificate for the purpose for which it was issued.

Secondary consent

The BASIX Team is committed to ongoing service improvement. The secondary consent is an optional consent where a user may choose to allow the Department to contact them about providing feedback regarding the BASIX® Service and BASIX® Assessment Tool. Feedback, if requested, may be in the form of a survey, discussion group, workshop or testing of the system. The feedback may focus on:

  • user experience completing a project;
  • decisions made to pass BASIX® assessment;
  • understanding of certificate commitments;
  • possible system improvements;
  • customer service; or
  • other input to service evaluation or system improvement.

If you agree to the secondary consent, you will not be obliged to provide the requested feedback and may change your preference in Update user details. Your personal information will remain protected under the Privacy and Personal Information Protection Act 1998.

For information relating to the privacy of your personal information, please see the Department's privacy statement.

Intellectual property

You agree that the Department owns the BASIX® project files created in connection with your project. You have free use of the project files (access based on your log in and password) in connection with your project. The Department reserves the right to access, modify, add or amend the project files in its discretion and in accordance with any limitations contained within these terms of use.

Improper use of the BASIX® website, assessment tool or service ('the site')

You agree that you will not, under any circumstances:

  • modify or cause to be modified any project files in any way not expressly authorised by the Department, attempt to gain unauthorised access to project files registered to other users, or the computer systems or networks connected to the site;
  • institute, assist, or become involved in any type of attack, including without limitation denial of service attacks, use automation software, hacks, or any other unauthorised third-party software designed to modify the website, intercept, "mine", or otherwise collect information from or through the website or otherwise attempt to disrupt the site or any other person's use of the site; or
  • host, provide or develop matchmaking services for the site, or intercept, emulate or redirect the communication protocols used by the Department in any way, for any purpose, including without limitation unauthorised generation of BASIX® certificates or calculation of BASIX® sustainability scores.

Suspension or cancellation of access

The Department reserves the right to suspend or cancel access by a Registered User, or modify or delete project files, where justified, with or without notice to you. You may cancel your logon identity by advising us in writing, however, to the extent permitted by law, and required for proper record keeping, data relating to projects associated with a BASIX® certificate and copies of those certificates may be retained by the Department.

Notwithstanding that no notice is required, the Department will use reasonable endeavours to advise you should your service be suspended or cancelled but will not be held liable for failure to notify.

Discontinuation or modification of the BASIX® assessment tool or service

The Department may change, modify, suspend, or discontinue any aspect of the BASIX® Assessment Tool or BASIX® Service at any time. You have no interest, monetary or otherwise, in any feature or content contained in the Tool or Service or associated with your project files. The Department may also revise other policies, including without limitation the BASIX® targets and stringencies, at any time.

The Department will use reasonable endeavours to advise you of changes to the BASIX® Assessment Tool, the BASIX® Service or to project files, but will not be held liable for failure to notify.

Payment of BASIX® fees

Schedule of fees

The Regulation provides for charging a fee for the issue of a BASIX® certificate. The fee is due and payable when a Registered User requests, whether online or offline, to generate a certificate. The fee payable is in accordance with the provisions of the Regulation or as listed in the BASIX® Schedule of Fees and Charges published on the BASIX® website. The Department may revise the pricing for the goods and services offered through the BASIX® Service, at any time.

Liability to pay

You agree to pay all fees and applicable taxes incurred by you or anyone using your logon identity or projects registered to you in relation to the issue a BASIX® certificate. Settlement of the amount payable may only be made by the methods specified on the BASIX® website.

Payment default

Notwithstanding that in the normal course of business, settlement is deemed to have occurred with issue of the Certificate, should your bank reverse or reject your payment for any reason, the issue of a certificate made in relation to that transaction may also be revoked. This could have implications for the validity of the BASIX® certificate issued and the Department reserves the right to cancel or revoke an issued certificate, to prevent the issue of a BASIX® completion receipt or to suspend access to the BASIX® Assessment Tool or Service until the debt is settled. The Department will use reasonable endeavours to notify you of any default and provide you with the opportunity to settle the debt but will not be held liable for failure to notify.

Credit card payments

Certificate fee payments are made via a well-established online payment mechanism provided by Westpac. Our website provides a secure environment by using Secure Sockets Layer (SSL). This establishes a session and encrypts all traffic between our web server and your browser. The BASIX® system does not keep a record of the credit card details used for online payments on this website. You are responsible for ensuring that payments are made only using valid credit cards.

Refunds

Whilst the Department may, under some circumstances, make provision for refunds, you acknowledge that the Department is not required to provide a refund for any reason, and that the issue of a BASIX® certificate is the delivery of the service for which the fee is payable. You will not be entitled to receive a refund for a BASIX® certificate that is subsequently not lodged with a consent authority or that you otherwise do not benefit from, whether such non-lodgement was voluntary or involuntary. Any refunds, if provided, may be subject to an administration charge as published in the BASIX® Schedule of Fees and Charges.

BASIX® data

Data that is collected or computed in the assessment of BASIX® certificates may be published in keeping with the NSW Open Data Policy. Project details and BASIX® commitments may be disclosed to water and energy supply authorities; government departments or agencies; recognised research organisations; or local government; for cross‑referencing of water and energy usage data, and analysis for planning and policy initiatives. The Department monitors and reports on completed BASIX® certificates to ensure the BASIX® policy delivers on its sustainability objectives, as well as to refine and improve data and key calculations in the BASIX® Assessment Tool. The Department will not publish personal information such as the applicant’s name or contact details.

If you do not wish to have your project information used in this way, notify the Department in writing.

Top of page